Terms of Service

Article 1 (Purpose)

These Terms of Service (hereinafter the “Terms”) are intended to clearly set forth the basic matters relating to the use of the services provided by Sionic AI Inc. (hereinafter the “Company”), including the rights, obligations, and responsibilities of the Company and Members, and other necessary matters.

Article 2 (Definitions)

The definitions of the terms used in these Terms are as follows:

1. “Affiliated User” means an officer or employee of a Member who has been granted the right to use the Service from the Member with the Company’s consent.

2. “Data” means signs, characters, voice, sound, video, figures, colors, images, etc., and any combination thereof, and includes results generated through the Service.

3. “Password” means a combination of characters or numbers determined by a Member or Affiliated User, used to confirm that the user matches the ID set by such Member or Affiliated User and to protect confidentiality.

4. “Service” means the services provided by the Company to Members, including the generative AI platform STORM service, and other services incidental thereto.

5. “ID” means a combination of characters and numbers, or an email address, that a Member or Affiliated User determines and the Company approves, for the identification of the Member or Affiliated User and the use of the Service.

6. “Member” means a person who enters into a service use agreement with the Company in accordance with these Terms and uses the Service provided by the Company.

7. “Credit” means an electronic payment method that may be used to purchase the “Service” provided by the Company, categorized into “Paid Credit,” purchased for a fee, and “Free Credit,” provided by the Company free of charge through promotions, events, etc.

8. “API” stands for Application Programming Interface, referring to the interface that enables a Member to integrate with or use the Service provided by the Company in the Member’s applications, etc. (including the playground environment for trying out the API service).

9. “Member Input Data” means any and all content, such as text, files, images, voice, and video, that a Member or its user processes, whether directly or indirectly, by uploading providing, submitting, storing, transmitting, inputting or otherwise, in the course of using the Service.

10. “Output Data” means the responses and results of the Service generated by processing Member Input Data.

11. “Logs and Metadata” means technical information necessary for billing, security, and performance monitoring, such as model name, endpoint, timestamp, request/token volume, error codes, and latency.

12. “Asynchronous API” means an API in which the request and the response are processed separately, referring to a type that requires temporary storage before the task is completed.

13. Terms not defined in this Article shall follow the relevant laws and commercial practices.

Article 3 (Posting and Amendment of the Terms)

1. The Company shall post the contents of these Terms on the initial screen of the Company’s website (https://sionic.ai/) so that Members can easily become aware of them. Provided, however, that the contents of the Terms may be made viewable through a linked screen.

2. The Company may amend these Terms within the scope that does not violate relevant laws such as the Act on the Regulation of Terms and Conditions and the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.

3. The Company may amend the Terms by reasonable means, such as posting the amended Terms on the Company’s website. In such case, the Company shall announce the effective date and the detailed content through the Company’s website at least 7 days before the effective date of the amendment. However, if the amendment adversely affects the rights or obligations of Members, the Company shall announce it at least 30 days before the effective date.

4. If a Member does not expressly indicate refusal before the effective date of the amended Terms, or uses the Service without any particular objection after the effective date of the amended Terms, the Member shall be deemed to have consented to the amended Terms.

5. For a Member who has indicated refusal of the application of the amended Terms, the pre-amendment Terms shall in principle apply; however, if there are special circumstances under which the pre-amendment Terms cannot be applied, the Company may terminate the agreement with the Member.

6. The Company may establish individual service terms and other operating policies regarding the provision and specific content of individual services. Unless otherwise stated, where such individual service terms or operating policies conflict with these Terms, the individual service terms or operating policies shall prevail.

7. The Company and a Member may enter into a separate written agreement. Where the content of these Terms differs from that of a written agreement, the content of the written agreement shall prevail.

Article 4 (Application for Use of the Service)

1. A service use agreement (the “Service Agreement”) is concluded when an applicant for use of the Service (the “Applicant”) applies for use of the Service after agreeing to the Terms, and the Company approves such application.

2. When applying for use of the Service, the Applicant must provide its real name and actual information. If the Applicant unlawfully uses a pseudonym or provides false information, the Applicant may not enjoy or claim the rights set forth in the Terms, and the Company may terminate the Service Agreement.

3. The personal information provided by the Applicant when applying for the Service shall be protected in accordance with relevant laws and regulations and the Company’s personal information protection policy.

Article 5 (Formation of the Service Agreement)

1. If the Applicant completes the information faithfully and accurately when applying for use of the Service, the Company shall approve the application unless there are other special grounds.

2. Notwithstanding Paragraph 1, at the time of the Applicant's application for use of the Service or after receiving an application, the Company may refuse or defer approval of the application for use of the Service, or terminate the Service Agreement, in any of the following cases:

3. If the Company decides to refuse or defer the application for use of the Service, it shall notify the Applicant thereof.

Article 6 (Change of Member Information and Notice to Members)

1. Where the Company must give notice to a Member, unless otherwise specified in the Terms, the Company shall give notice using the contact information (email address, mobile phone number, landline number, etc.) registered by the Member when applying for use of the Service.

2. Where notice must be given to all Members, the Company may substitute such notice by posting it on the website for at least 7 days instead of the method specified in Paragraph 1.

3. A Member must inform the Company of any change in its contact information so that the Member can receive the Company’s notices. The Company shall not be liable for any disadvantage to a Member arising from inaccurate information provided to the Company or from the Member’s failure to inform the Company of changes.

Article 7 (Provision of the Service)

1. The Company shall provide the Service to Members and Affiliated Users on the condition that the Member complies with these Terms. However, where necessary for the Company, such as for facility inspections, or where there is interference with use of the Service due to force majeure events such as facility failures or surges in service use, the Company may exceptionally restrict all or part of the use of the Service.

2. Where the Company deems it necessary for the provision of the Service, it may conduct regular inspections, the schedule of which shall be as notified to Members or announced on the website.

3. Some services may be provided under other terms of use, such as open-source licenses. The use of services provided under an open-source license shall be governed by the terms of use of such license.

Article 7-2 (Provision and Use of API Services)

1. The Company may provide its artificial intelligence technology to Members in the form of an API (Application Programming Interface). API services include functions designated by the Company, such as document recognition and extraction, data parsing, key information recognition, and conversational language model services.

2. A Member must be issued an API Key provided by the Company, and the Member is responsible for managing the API Key. The Company shall not be liable for any damage arising from the leakage or misuse of an API Key due to the Member’s negligence.

3. A Member may not, without the Company’s prior approval, reverse-engineer, reproduce, modify, lease, or resell the API, or develop a competing service or similar functionality using the Company’s API, or engage in any other similar act that infringes the Company’s rights relating to the API or harms the Company’s interests.

4. The Company may provide a system through which Members can check information such as API usage status, call volume, and billing details. A Member must check its usage details directly and may file an objection in accordance with the procedures established by the Company if it has any objection regarding payment or usage.

5. The Company may change the API specifications, version, call limits, and other related items due to reasons such as technical or operational needs or changes in relevant laws. In such case, the Company shall, as a general rule, announce the change via its website or email at least 30 days in advance; provided that, where there is an urgent reason, the Company may give notice after the fact.

6. The Company may discontinue API versions that are no longer in use, that pose a security risk, or that the Company otherwise reasonably determines need to be discontinued, and shall, as a general rule, notify Members thereof 30 days before the discontinuation date; provided that, where there is an urgent reason, the Company may give notice after the fact.

7. The Company shall not be liable, in accordance with Article 22, for any damage that may arise in the course of data processing through the API service (such as the accuracy, completeness, or suitability of the results).

8. If a Member violates this Article or makes improper use of the API, the Company may suspend the relevant API Key or terminate the agreement without prior notice.

Article 8 (Service Performance)

1. The Company shall not be liable for any interruption in the use of the Service caused by reasons attributable to the Member.

2. The Company shall not be liable for the reliability or accuracy of the response (answer) results that a Member provides to its service users through the Service, and makes no confirmation or warranty whatsoever as to the accuracy or truthfulness of such response (answer) results.

3. The Company may monitor a Member’s use of the Service, without prior notice, within the scope necessary to improve service performance, resolve service failures, and otherwise ensure compliance with the conditions of these Terms. The Company shall have the right to use, modify, reproduce, distribute, display, and disclose a Member’s data within the scope necessary to prevent emergencies and to provide the Service, including responding to the Member’s support requests. For clarity, the foregoing does not give rise to any obligation on the Company to monitor a Member’s use of the Service.

Article 9 (Integration with Third-Party Services)

1. A Member may integrate the Company’s Service with another company’s services, such as messengers (the “Third-Party Services”), and all such integration shall be determined at the Member’s sole discretion.

2. A Member may be required to enter credential information to integrate with a Third-Party Service, and the Company may provide such information on the Member’s behalf. In such case, the Member shall be deemed to have authorized the Company to provide integration with the Third-Party Service on the Member’s behalf and to have granted all authority required under relevant laws.

3. A Member represents and warrants that it will comply with relevant laws and the terms and restrictions of the Third-Party Service provider when integrating with a Third-Party Service.

4. The Company does not guarantee that it will continue to provide or maintain integration with Third-Party Services, and may discontinue such integration at any time, with or without notice to the Member.

5. The Company shall not bear any liability to a Member or the Member’s service users for any failure of integration to function properly for reasons not attributable to the Company, such as a failure of the Third-Party Service, a change in integration compatibility, or a policy change.

6. A Member acknowledges and agrees that the Company has no liability or obligation in connection with integration with Third-Party Services, and shall indemnify the Company at its own responsibility and expense against any dispute arising from such integration.

Article 10 (Rights to and Warranties Regarding Data)

1. The Company may process data within the scope necessary for the provision of the Service, operational stabilization, security maintenance, incident response, payment and settlement, legal compliance, and improvement of service quality. For this purpose, the Member warrants that it holds complete and independent rights and licenses to the data. However, the Company shall not disclose to any external party or sell the data in a form that can identify an individual without the Member’s consent.

2. Types of Data

(i) Member Input Data: any and all content, such as text, images, and files, that a Member inputs, uploads, or transmits while using the Service.

(ii) Output Data: responses and results generated as a result of processing input data.

(iii) Logs and Metadata: technical information for the purposes of service operation, billing, and security, such as request time, model name, API call volume, response time, and error codes.

3. Data Retention and Processing Policy

(1) API Services

(2) STORM Platform Console

(3) Logs and Metadata

4. The Company shall manage personal information securely in accordance with relevant laws such as the Personal Information Protection Act, and shall implement necessary technical and administrative protective measures. If a Member inputs data containing the personal information or intellectual property rights of a third party, the Member shall bear the legal responsibility therefor.

5. The Company may entrust certain tasks to third parties for the operation of cloud infrastructure or the provision of the Service, in which case the entrustees and the content of the entrusted tasks shall be disclosed through the Privacy Policy. Where the Company provides the Service in integration with a third-party API or an external AI model, the data processing policy of such third party may apply, and the Member must review it before use. Meanwhile, where necessary to use the Company’s Service, a Member must provide the Company with the personal information of its users that the Member holds and manages, or entrust the Company with the processing of such users’ personal information. Accordingly, before using the Service, the Member must review relevant laws such as the Personal Information Protection Act in advance and, if necessary, enter into a personal information entrustment agreement with the Company or obtain consent from its users for the provision of personal information to a third party. If the Company incurs damage due to the Member’s violation of the foregoing, the Member shall compensate for all damages incurred by the Company.

6. If a Member withdraws or the agreement is terminated, the Company shall retain the Member’s data as separately notified to the Member, or delete it without delay, except where there is a retention obligation under applicable law.

7. Where a court, an investigative agency, or other competent authority makes a request in accordance with lawful procedures, the Company may provide data within the necessary scope. To the extent possible, the Company shall notify the Member of such fact before or after the fact.

8. A Member shall notify its users that the data generated in the course of the users’ use of the Member’s service may be transmitted to the Company and utilized within the scope necessary for the provision of the Service, operational stabilization, technical support and improvement, and other provision of the Service, and shall comply with its obligations under relevant laws, such as obtaining consent thereto. If the Company incurs any damage or dispute due to the Member’s failure to comply with the matters set forth above, the Member shall compensate for all damages incurred by the Company and all costs incurred in resolving the dispute, and shall further indemnify the Company against its service users at its own responsibility and expense.

9. To verify whether a Member is complying with the matters set forth in this Article, the Company may request the Member to provide relevant information or supporting documents to an objectively reasonable extent, and the Member shall comply with such request unless there is a justifiable reason not to do so.

Article 11 (Data Backup)

1. A Member may back up, at any time before the termination of the Service Agreement, the service-related data stored on the Company’s servers during the period of service use. The Company may delete service-related data after the termination of the Service Agreement, and shall not be liable for any damage arising from the Member’s failure to back up service-related data in advance.

2. Where a Member uses a free service, the Member may use the Service only during the free service period, and may choose whether to convert to a paid service after the period ends. If the Member does not convert to a paid plan within the free service period or the paid-conversion period set by the Company, the Member’s service-related data stored in connection with the Service will be deleted upon expiration of the paid-conversion period unless the Member backs up the data itself by the expiration date of the paid-conversion period.

Article 12 (Member Account Management)

1. A Member is responsible for managing its ID and password and for preventing their use by any third party.

2. If a Member becomes aware that its ID and password have been stolen or used by a third party, the Member shall immediately notify the Company thereof and follow the Company’s guidelines.

3. The Company may restrict the use of an ID where there is a risk that information may be unlawfully disclosed or leaked, or where the ID may be misunderstood as being associated with the Company or the Company’s operator.

4. All liability arising from a violation of the obligations under this Article rests with the Member. The Company shall not be liable for any disadvantage arising from a Member’s violation of the obligations under this Article or failure to follow the Company’s instructions or guidelines.

5. The Company may limit the number of accounts that an individual Member may hold in accordance with the Company’s policy.

Article 13 (Change of Member Information Related to Assignment)

1. No Member may, at its discretion, transfer, assign, pledge, or otherwise dispose of its rights and obligations under the Service Agreement to another person.

2. Where a merger, division, or similar event occurs with respect to a Member and a third party other than the Member (the “Assignee”) succeeds to the legal status under the Service Agreement entered into between the Member and the Company, the Member and the Assignee shall immediately notify the Company in accordance with the method and procedure designated by the Company, attaching documents that can prove the succession of status.

3. In the case of a change of Member information under this Article, the Assignee is responsible for fully performing the conditions of the Terms and the Service Agreement prior to succession. Where any problem arises in connection with the succession, the Member and the Assignee shall be jointly and severally liable.

Article 14 (Restriction or Termination of Service Use by the Company)

1. The Company may restrict a Member’s use of the Service without prior notice in any of the following cases:

2. Where the Company restricts a Member’s use of the Service on the grounds under this Article, the Company shall notify the relevant Member of the reason for restriction, the period of restriction, and the formal means of objection. However, where there is a cause beyond the Company’s control or an urgent need, the Company may restrict use without notice.

3. Where the grounds for restriction of use of the Service continue to exist, the Company may terminate the Service Agreement.

4. Where a Member uses a Paid Service, the Company may charge the fees incurred during the period in which the Service was restricted on the grounds described in this Article.

Article 15 (Withdrawal and Termination by the Member)

1. A Member may terminate the service use agreement (withdraw) at any time in accordance with the procedures established by the Company.

2. Upon receipt of a Member’s withdrawal request, the Company may delete the Member’s information or destroy it after retaining it for a certain period, in accordance with relevant laws and the Privacy Policy.

3. If a Member withdraws while holding Paid Credits, such Credits shall be governed by the refund policy, and Credits whose validity period has passed shall automatically expire.

4. If there is any unpaid service fee at the time of processing a Member’s withdrawal, the Company may proceed with the withdrawal after settlement is completed.

5. Once a Member’s withdrawal request is completed, the data and stored content related to use of the Service cannot be recovered, and existing information will not be restored even upon re-registration.

6. If a Member attempts to re-register with the same email address or account after withdrawal, the Company may restrict re-registration for a certain period (up to 30 days) for security and operational reasons.

7. The Company may, in accordance with relevant laws, retain the information of a withdrawn Member for a period notified to the Member, and shall destroy it immediately after such period elapses.

8. However, the provisions of these Terms that, by their nature, should remain in effect after a Member’s withdrawal (e.g., personal information protection, indemnification, limitation of liability, intellectual property rights) shall continue to be effective after the Member’s withdrawal.

Article 16 (Service Interruption)

1. The Company may interrupt the provision of the Service in any of the following cases:

2. Where any of the causes in the preceding paragraph occurs, the Company may notify Members in advance and announce the service interruption by posting it on the service access screen or website. However, this shall not apply where prior notice is impossible due to a cause beyond the Company’s control (such as a facility failure or system failure without the Company’s willful misconduct or negligence).

Article 17 (Paid Services and Free Services)

1. Services are categorized into free services and Paid Services.

2. The specific matters regarding the calculation, payment, and refund of fees for Paid Services shall be governed by the matters separately announced by the Company, such as by posting on the website, or by an individual agreement between the Company and the Member, and the Member shall pay the fees on the payment date and by the payment method designated by the Company.

3. Where a Member pays the fees for a Paid Service in a foreign currency, the actual amount billed may differ from the price displayed within the Service due to exchange rates, fees, etc.

4. A Member may withdraw an offer and rescind an agreement (withdrawal of offer, etc.) with respect to goods purchased for a fee (including services and content, etc.) in accordance with the Act on the Consumer Protection in Electronic Commerce, Etc.

5. Where it is confirmed that a Member has engaged in fraudulent conduct, whether intentionally or negligently, in the course of withdrawing an offer or terminating a Paid Service, the Company may take measures such as forfeiture of goods provided free of charge, account suspension, account reset, and referral for investigation. In addition, where a Member has wrongfully obtained a refund without any basis in law or the Terms, the Company may charge the Member the amount wrongfully refunded.

6. The Company shall refund any overpayment to the Member where an overpayment occurs. However, where the overpayment occurred due to the Member’s fault, without the Company’s willful misconduct or negligence, the actual costs required for the refund shall be borne by the Member within a reasonable scope.

7. A free service means a service that may be used in a trial form before conversion to a Paid Service, and is subject to the following limitations:

8. A free service is granted a usage period of up to one month from the time of registration, and if there is no intention to convert to a Paid Service, the account will be deleted at the one-month mark following a deletion notice in the third week.

9. After an account is deleted upon expiration of the free service period, the data is retained for 30 days in accordance with the policy and then completely deleted.

10. Free services and demo APIs may be changed or discontinued without notice at the Company’s discretion, and the Company shall not be liable therefor.

11. A Member shall exercise special caution not to infringe the Company’s intellectual property rights and trade secrets when using a free, demo, or beta service. In particular, using all or part of a free, demo, or beta service, directly or through a third party, for the purpose of developing or researching AI-based technology or services; capturing or sharing service screens without authorization; allowing a third party without the Company’s approval to use the Service; or exposing service screens to officers or employees of a competitor constitutes infringement of the Company’s intellectual property rights and trade secrets.

Article 17-2 (Purchase and Use of Credits)

1. Charging and Use of Credits

(i) A Member may charge Credits through the payment system provided by the Company.

(ii) When using the Service, Credits are automatically deducted in accordance with the usage per service, API calls, and fee policy, etc.

(iii) Credits are managed on a per-account basis and may not be transferred, sold, leased, or pledged to a third party.

(iv) The Company provides a system through which Members can check Credit charging and usage history.

2. Validity Period and Expiration

(i) The validity period of Paid Credits is 5 years from the charging date, and any Credits unused within the period automatically expire.

(ii) The validity period of Free Credits is the period separately determined by the Company or 3 months from the grant date, and they automatically expire upon the lapse of such period.

(iii) The Company may give prior notice via email or its website at least 7 days before the validity period expires.

(iv) Upon withdrawal or termination of the agreement, unused Free Credits expire immediately.

3. Refund and Settlement

(i) A Member may request a refund of the unused balance of Paid Credits it has charged, in accordance with relevant laws such as the Act on the Consumer Protection in Electronic Commerce, Etc.

(ii) Credits already used, Credits whose validity period has expired, and Free Credits are not subject to refund.

(iii) Upon a refund, the Company may deduct the actual costs required to process the refund, such as payment-gateway fees.

(iv) Free Credits granted by the Company through events, promotions, etc. are not converted into cash or Paid Credits.

4. Recovery and Correction of Credits

(i) Where Credits have been wrongly granted or used due to a system error, fraudulent payment, misuse, etc., the Company may recover or correct such Credits.

(ii) Where a Member has obtained Credits by fraudulent means, the Company may invalidate such Credits and, if necessary, restrict use of the Service or terminate the agreement.

5. Taxes and Documentation: Upon a Member’s request, the Company may issue a tax invoice or receipt for the Member’s Paid Credit purchase history in accordance with relevant laws.

6. Other Matters: Matters not provided for in this Article regarding the use of Credits shall be governed by the Company’s individual operating policies or the content of the service information page.

Article 17-3 (Payment and Overdue Handling of Service Fees)

1. A Member shall pay the service fees within the designated payment date through a payment method established by the Company (credit card, bank transfer, etc.).

2. If a Member fails to pay the service fees by the designated date, the Company may notify the Member of the non-payment and temporarily suspend use of the Service.

3. In the event of a payment delay, the Member shall bear late-payment interest of 1.5% per month on the unpaid amount.

4. If a Member fails to resolve a payment delay by the last day of the following month, the Company may terminate the Service Agreement.

5. A Member must ensure that the payment information registered for the payment of service fees is always accurate, and the Member is responsible for any inaccuracy.

Article 17-4 (Objection to Service Fees and Refund Handling)

1. A Member may formally file an objection to the billed service fees via email or the customer center within 30 days after the invoice is issued.

2. The Company shall, as a general rule, notify the Member of the review result within 7 business days after receipt of the objection, and where there is a delay due to an unavoidable cause, shall inform the Member of the reason for the delay and the processing schedule.

3. Where the Company determines, as a result of its review, that the Member’s objection is justified, the refund shall, as a general rule, be processed within 3 to 5 business days. The refund shall be made to the Member’s original payment method and in the original payment currency.

4. The detailed standards for refunds shall be governed by the Company’s refund policy and relevant laws (such as the Act on the Consumer Protection in Electronic Commerce, Etc.).

5. Where a Member requests a refund, the Company may deduct actual costs such as refund-processing fees and payment-gateway fees.

Article 18 (Obligations of the Company)

1. The Company shall endeavor to provide the services requested by Members in a stable and continuous manner. Where a failure that impairs the normal operation of the Service occurs, the Company shall repair or restore it as quickly as practicable and do its best to operate the Service stably.

2. The Company shall handle opinions or complaints raised by Members fairly, immediately or within a set period, in accordance with the procedures established by the Company.

3. The Company manages Members’ personal information securely in accordance with relevant laws such as the Personal Information Protection Act and the Privacy Policy, and takes technical and managerial protective measures to prevent loss, theft, leakage, alteration, etc.

4. The Company shall not provide a Member’s personal information to a third party without the Member’s consent; however, this may be excepted where there is a legal obligation to perform or a lawful request from a court or investigative agency.

5. Where necessary for the provision of the Service, the Company may entrust certain tasks to a third party, in which case the entrustee and the content of the entrusted tasks shall be disclosed through the Privacy Policy.

6. The Company may process Member information on systems located overseas, such as cloud infrastructure, for the provision of the Service. In such case, the Company shall comply with the cross-border transfer procedures under relevant laws such as the Personal Information Protection Act, and the country of transfer, the entrustee, and the items and timing of transfer shall be disclosed through the Privacy Policy.

7. Where these Terms or the service use agreement is terminated, the Company shall destroy a Member’s personal information without delay, except where there is a retention obligation under applicable law or the Member’s separate consent has been obtained.

8. The Company makes its policy on personal information processing and protection available for inspection at all times through the “Privacy Policy” on its website.

9. The Company does not process a Member’s information for any purpose beyond the provision of the Service and the scope notified to the Member, and may access it only where necessary for service operation, such as failure handling, technical support, and security checks.

Article 19 (Obligations of the Member)

1. A Member represents and warrants that it has obtained the necessary consent from its Affiliated Users with respect to the content of these Terms and the protection of personal information.

2. A Member shall ensure that its Affiliated Users comply with these Terms, the service use agreement, relevant laws, and other conditions of use of the Service, and where an Affiliated User violates them, the Member shall be deemed to have violated them.

3. A Member using a Paid Service must pay the service fees on or before the stated payment due date.

4. A Member shall not interfere with the Company’s service operation or another Member’s use of the Service, or infringe the rights of a third party.

5. A Member may not engage in any unlawful act through the Service. In addition, the Member itself bears all responsibility, including ownership and management, for the services and information it handles using the Service, and other information of the Member.

6. Where a Member processes, manages, uses, or accesses a third party’s personal information using the Service, the Member shall manage and protect such personal information in compliance with relevant laws, and the Company shall not be liable for any result, loss, or damage, including but not limited to a third party’s information leakage, arising from such act.

7. A Member shall perform regular security updates relating to system operation so that the server it operates can be safely protected from intruders through the Service. The Company may perform security control work for security measures relating to a Member’s use of the Service, and for this purpose may access and ascertain the contents of Member information, notify the Member of the results, and request the Member to take measures to strengthen security. In such case, the Member shall comply with the Company’s request to strengthen security.

8. A Member must hold or acquire all rights to the servers and software programs it operates through the Service, and shall be solely responsible for any copyright issues, etc., arising in connection therewith.

9. Where a Member causes harm to another Member or a third party through the Service, the Company shall have no liability therefor, and the relevant Member shall indemnify the Company and hold it harmless from any obligation, loss, damages, or litigation brought against the Company.

10. A Member shall not post or transmit data containing software viruses that interfere with or destroy the stable operation of the Service or other computer code, files, or programs.

11. A Member is obligated to fully understand, internalize, and comply with the guidelines and precautions, etc. set forth in laws, the Terms, and the Company’s website and instructions, and shall not engage in any act that interferes with the Company’s business.

12. A Member is obligated to back up and store the data it handles while using the Service, and shall be responsible for any loss arising from negligent data management.

13. A Member may not resell or sublease the Service to a third party without the Company’s consent.

14. A Member shall not, directly or through a third party, use the Company’s Service for the purpose of developing, improving the performance of, or researching/training a competing service, model, or algorithm, etc. In the event of a violation, the Company may immediately restrict use of the Service or terminate the agreement.

Article 20 (Company’s Liability for Damages)

1. The Company’s liability for damages is limited to cases caused by reasons attributable to the Company, and the Company shall not be liable for indirect or incidental losses such as a Member’s expected profits.

2. In the case of Paragraph 1, the scope of liability for damages shall be governed by the service level agreement (SLA) separately announced by the Company, such as by posting on the website, or by an individual agreement between the Company and the Member.

3. Notwithstanding Paragraph 2, unless caused by the Company’s willful misconduct or gross negligence, the aggregate amount of the Company’s liability for damages owed to a Member in connection with these Terms and use of the Service shall, whether in contract or in tort, be limited to the total amount of service fees actually paid by the Member to the Company during the six months immediately preceding the date on which the cause giving rise to such liability occurred.

4. The Company shall not be liable for any damage incurred by a Member who uses the Service free of charge.

Article 21 (Member’s Liability for Damages)

1. A Member agrees to indemnify, defend, and hold harmless the Company, its affiliates, and the respective officers, employees, agents, partners, and licensors of each, where a dispute arises for any of the following reasons:

2. Where a Member becomes liable to indemnify the Company, the amount of damages shall include, but not be limited to, the Company’s legal costs and expenses, etc.

Article 22 (Limitation of Liability)

1. Notwithstanding any other provision, in any of the following cases, even if foreseeable, the Company shall not be liable, whether in contract or in tort (including negligence), for any loss or damage arising in connection therewith, to the maximum extent permitted by law:

2. A Member expressly understands and agrees that the Service is provided “as is,” with all faults and defects and without any warranty of any kind, and that the Company makes no warranty or promise, whether implied or express, including but not limited to condition, quality, durability, performance, accuracy, reliability, merchantability, or fitness for a particular purpose, as well as non-infringement, or uninterrupted service, error prevention, prevention of harmful elements, security, or prevention of damage or loss to functionality or data.

3. The Company does not represent or warrant the validity, accuracy, reliability, quality, stability, completeness, or currency of the information provided by the Service.

4. The Service provided by the Company may include results automatically generated based on generative artificial intelligence models. Such results may vary depending on the Member’s inputs, system environment, model version, etc., and the Company makes no warranty as to the completeness, accuracy, suitability, or reliability of such results, or the achievability of the Member’s particular purpose.

5. Where a Member provides results generated through the Service or the API to a third party or uses them for commercial purposes, the Member shall be solely responsible for their legality, ethics, and reliability.

Article 22-2 (Rights to the Service and Output Data)

1. The Service and the software, code, algorithms, models, screen designs, trademarks, logos, and documents comprising it, and all intellectual property rights incidental thereto, belong to the Company or the party that has duly granted rights to the Company. A Member is granted only a non-exclusive, non-transferable, limited right to use the Service within the scope provided by these Terms and the Service Agreement, and all other rights are reserved by the Company.

2. The right to use the Output Data generated by a Member through the Service or the API is granted to the Member. However, in using the Output Data, the Member shall not infringe the Company’s intellectual property rights and trade secrets under Paragraph 1, and the Member shall be responsible for the legality, ethics, and reliability arising from the use of the Output Data.

3. A Member may not, without the Company’s prior written consent, use the Service in any manner beyond the purpose of using the Service, such as by reproducing, modifying, distributing, transmitting, publishing, or creating derivative works, or use the Output Data in any manner beyond the scope of Paragraph 2, and shall not attempt to reverse-engineer, decompile, or extract the source code of the Service. Where a Member violates this Article, the Company may take necessary measures, including civil and criminal legal action.

Article 23 (Governing Law and Jurisdiction)

These Terms and any dispute relating to the Service shall be governed by the laws of the Republic of Korea, and the Seoul Central District Court of the Republic of Korea shall be the court of exclusive jurisdiction of the first instance for their resolution.

Article 24 (Severability)

Even if any provision of these Terms is determined to be invalid or unenforceable, the validity and enforceability of the remaining provisions shall not be affected thereby and shall remain valid and enforceable.

Article 25 (No Waiver)

Even if the Company has not exercised a right or taken action in connection with a Member’s violation of these Terms, this shall not be deemed a waiver by the Company of its rights under the Terms or of the exercise of such rights with respect to any subsequent, consequent, or similar act.

Article 26 (Language)

In connection with these Terms and the Service, the Company may, for the convenience of users, provide a translation in English or another language together with the Korean version. However, where the Company provides a translation of these Terms or provides a translation when making an announcement or notice, the Korean version shall prevail in case of any discrepancy between the Korean version and the translation.